Your business never closes.
Neither does your front desk.
Receive calls through a guided voice menu. AI transcribes and analyzes the message to help your team follow up. On WhatsApp, AI can answer using your business information.
- Call reception
- Guided IVR
- Designed for
- 24 / 7
- Channels
- Calls + WhatsApp
Product
Keep customer requests organized
Guided call reception
An automated voice menu lets callers choose English or Spanish, give their name, leave a message, and confirm a callback number.
WhatsApp assistant
When enabled, AI responds on WhatsApp using your business information, collects requests, and lets your team take over the conversation.
AI message analysis
Transcribes recorded messages, summarizes the request, and flags possible urgency to help your team prioritize follow-up.
Business knowledge base
Upload business information or import a website page so the WhatsApp assistant can answer questions about your services, hours, prices, and policies.
Team notifications
Receive call details and summaries by email, with SMS available on supported plans for recipients who have opted in. WhatsApp requests and handoffs appear in the dashboard.
Separate company workspaces
Manage each company’s greetings, team, requests, and billing in its own workspace, with access based on user permissions.
How it works
From the first call to the first alert
Set up the company
Configure greetings, team notifications, and business information. Connect your call number and enable WhatsApp if it is part of your plan.
Your caller leaves the details
A guided voice menu (IVR) offers English or Spanish and collects the caller’s name, message, and callback number.
AI organizes the message
Once the message is captured, AI transcribes and analyzes it, creates a summary, and flags possible urgency.
Your team receives the details
Review the request in the dashboard and receive the notifications you have configured. Your team can follow up, confirm appointments, or continue a WhatsApp conversation.
- 01
Set up the company
Configure greetings, team notifications, and business information. Connect your call number and enable WhatsApp if it is part of your plan.
- 02
Your caller leaves the details
A guided voice menu (IVR) offers English or Spanish and collects the caller’s name, message, and callback number.
- 03
AI organizes the message
Once the message is captured, AI transcribes and analyzes it, creates a summary, and flags possible urgency.
- 04
Your team receives the details
Review the request in the dashboard and receive the notifications you have configured. Your team can follow up, confirm appointments, or continue a WhatsApp conversation.
On WhatsApp, AI can answer using your business information and collect requests. Your team can take over when needed; appointment and order requests remain subject to the business’s confirmation.
Pricing
A plan for every team size
Voice plans start at $39 per month, with call, user, and recording-retention limits. WhatsApp is available as an add-on or a separate plan. A one-time setup fee applies at signup.
Each included call covers up to 3 minutes.
Why choose AfterHours AI
More than voicemail.
Guided calls and AI insights for your business.
Compare guided call reception, AI message analysis, and WhatsApp assistance with voicemail and staffed reception.
AfterHours AI
Guided calls · AI analysis · WhatsApp AI
Voicemail
Records a caller’s message
Staffed reception
Service depends on staffing and coverage
Availability
Reception outside business hours
Designed for 24/7 reception
When connected and active, within your plan’s limits
Depends on your phone service
Callers leave a recorded message
Depends on staffing and coverage
Live reception during covered hours
Channels
Meet customers where they are
Calls and WhatsApp
All in one dashboard
Calls only
No text or chat support
Depends on the service
Phone and chat coverage vary
Customer interaction
How customer requests are received
Guided calls; AI chat on WhatsApp
Calls capture details; WhatsApp can answer business questions
No, only records a message
You respond later
Conversation with a person
When an agent is available
Message priority
Help your team decide what to review first
AI flags possible urgency
Notifications follow message processing
Depends on your phone service
Priority may require reviewing the message
Assessment by staff
Based on the information and processes available
Monthly cost
Predictable and affordable
From $39/mo
No long-term contracts
Depends on your phone service
Check your provider’s pricing
Depends on the service or staffing
Costs vary with coverage and workload
Call records & insights
Know what your customers need
Yes, transcripts and analytics
Review transcripts, summaries, and reports
Audio messages
Transcription and reports depend on the provider
Depends on the service
Records depend on the tools and processes used
Easy setup
Connect the service to your business
Guided setup
Configure the number, forwarding, and notifications
Yes
Configure through your phone provider
Staff and process setup
Prepare coverage and handling instructions
Google Reviews
Don't just take
our word for it.
What business owners are saying after switching to AfterHours AI.
Based on 8 Google reviews
Sarah K.
Dental practice
“We used to lose two or three patients a week to voicemail. Now the AI picks up every call, even after hours, and books them straight into WhatsApp. Game changer for a small practice like ours.”
Mike T.
Home services
“Emergency calls at 2am used to go straight to voicemail and we'd lose the job to a competitor. AfterHours AI answers immediately and flags anything urgent, so I actually wake up for the ones that matter.”
Jenny R.
Salon & Spa
“Our clients love being able to text us on WhatsApp instead of calling. Setup took maybe 15 minutes and it just worked from day one.”
David M.
Legal services
“Honestly I was skeptical about an AI answering calls for a law firm, but it handles intake well and the call summaries save me a lot of time every week.”
Sarah K.
Dental practice
“We used to lose two or three patients a week to voicemail. Now the AI picks up every call, even after hours, and books them straight into WhatsApp. Game changer for a small practice like ours.”
Mike T.
Home services
“Emergency calls at 2am used to go straight to voicemail and we'd lose the job to a competitor. AfterHours AI answers immediately and flags anything urgent, so I actually wake up for the ones that matter.”
Jenny R.
Salon & Spa
“Our clients love being able to text us on WhatsApp instead of calling. Setup took maybe 15 minutes and it just worked from day one.”
David M.
Legal services
“Honestly I was skeptical about an AI answering calls for a law firm, but it handles intake well and the call summaries save me a lot of time every week.”
Carlos V.
Automotive
“We switched from an answering service that cost us $400 a month and barely passed along real information. This is cheaper and actually tells me what the customer needs before I call back.”
Amanda P.
Veterinary clinic
“Pet emergencies don't wait for office hours. Having something that answers 24/7 and tells us when it's actually urgent has been huge for our clinic.”
Tony B.
Restaurant
“We were missing reservation calls every Friday during the dinner rush. Now nothing falls through the cracks, even when the whole team is slammed.”
Laura G.
Real estate
“Leads call at all hours, and if you don't pick up they just call the next agent. This answers instantly and texts me the details. It paid for itself the first week.”
Carlos V.
Automotive
“We switched from an answering service that cost us $400 a month and barely passed along real information. This is cheaper and actually tells me what the customer needs before I call back.”
Amanda P.
Veterinary clinic
“Pet emergencies don't wait for office hours. Having something that answers 24/7 and tells us when it's actually urgent has been huge for our clinic.”
Tony B.
Restaurant
“We were missing reservation calls every Friday during the dinner rush. Now nothing falls through the cracks, even when the whole team is slammed.”
Laura G.
Real estate
“Leads call at all hours, and if you don't pick up they just call the next agent. This answers instantly and texts me the details. It paid for itself the first week.”
Frequently asked questions
Everything you need to know
What is AfterHours AI?
AfterHours AI combines automated call reception with AI message analysis and an optional WhatsApp assistant. Calls use a guided voice menu; AI transcribes and summarizes recorded messages. On WhatsApp, AI can answer using your business information and collect requests for your team.
How does it work?
Configure your connected Twilio number, greetings, notification recipients, and business information. Callers provide details through the voice menu; AI processes the message and your team reviews it in the dashboard. When enabled, WhatsApp supports AI replies and human takeover.
Can it answer WhatsApp messages too?
Yes. WhatsApp is available as an add-on for voice plans or as a separate plan. AI can answer using your business information and collect appointment, order, or service requests. Your team reviews and confirms requests and can take over the conversation.
Do I need to change my phone number?
You can keep the number your customers already use and configure call forwarding from that line to your connected Twilio number. The forwarding schedule depends on your phone provider and configuration.
What languages can it answer calls in?
The current guided call flow offers English and Spanish. Callers choose their language at the start, and the menu continues in that language.
How much does it cost?
Voice plans start at $39 per month, plus a one-time setup fee at signup. WhatsApp is available separately or as an add-on, with included AI response limits. See the plan cards for included usage and features.
Is my data secure?
The system uses Supabase authentication, company-based access permissions, and Row Level Security. Private support access for platform administrators requires the company owner’s approval and expires automatically.
Can I cancel anytime?
Yes. You can cancel subscription renewal from the dashboard and keep access until the end of your current paid period. Closing a company is a separate action.