About AfterHours AI

AfterHours AI is a product of Thingstrade LLC built for a specific problem: businesses lose customers when nobody answers the phone outside business hours.

The system receives calls through a guided voice menu in English or Spanish, collects contact details, and records the message. AI transcribes and analyzes that message, creates a summary, and flags possible urgency for your team to review. On WhatsApp, AI can answer using your business information, collect requests, and let a person take over the conversation.

The product is built for service businesses (home services, healthcare, contractors, agencies) that today rely on voicemail or rotating on-call shifts to cover the hours when nobody is available to pick up the phone.

To learn more about how it works, see the How it works section, or reach out from the Contact page.